Warranty Policy

Our Commitment to Your Satisfaction

We want you to feel happy and confident with your purchase. That’s why we stand by our products with a one-year limited warranty to provide peace of mind.

What This Limited Warranty Covers

This warranty ensures that our products meet high-quality standards. However, it does not cover the following:

1. Normal wear and tear of the product.
2. Defects caused by improper transportation or storage by the customer.
3. Damage resulting from improper use, insufficient maintenance, or neglect.
4. Issues caused by failure to follow usage instructions.
5. Damage resulting from modifications to the product.
6. Impacts or damage caused by sharp objects, twisting, compression, dropping, abnormal impact, or similar actions.

When This Limited Warranty is Void

This warranty is void if:

• The product has been modified or repaired by anyone other than SneakerFreax.
• Unauthorized parts have been used for repairs.

Warranty Execution

If an issue arises, SneakerFreax, at its sole discretion, will either:

1. Repair the product free of charge.
2. Replace the product with a new or equivalent item.

The decision will depend on factors such as:

• The value of the product in its non-defective state.
• The severity of the defect.
• The hardship the defect may cause the original purchaser.

We are committed to resolving warranty claims within a reasonable timeframe to ensure your satisfaction.

For any assistance, please feel free to reach out to us—we’re always here for you!